Do unused credits roll over to the next month?

Yes! Unlike platforms that wipe your balance at month-end or confiscate credits when you cancel, all purchased credits roll over for 90 days. Even if you pause or cancel your subscription, your remaining paid credits remain 100% usable until depleted.

What is your refund policy if I do not use my plan?

We offer an unconditional 7-Day Money-Back Guarantee for any account that has not used their credit allowance. If you accidentally purchased an annual plan, you can downgrade to monthly on the same day without fees or penalties.

What happens if a video generation fails or errors out?

You never pay for failed generations. Our billing engine operates on a strict "Pay only for successful results" guarantee: any aborted, failed, or server-error generation automatically refunds 100% of the credits back to your ledger instantly.

Can I cancel my subscription at any time?

Yes, you can cancel anytime with 1 click directly in your Account Settings. Your cancellation is effective immediately with zero retention surveys or hidden steps, and we send an email reminder 7 days prior to any renewal date.

Are there hidden speed throttles or fake "unlimited" plans?

No. We publish explicit concurrent generation slots, resolution caps, and credit allocations upfront. We never bait creators with "unlimited" promises only to throttle speeds or replace them with battery systems later.

What are credits and how are they used?

Credits measure actual GPU computation time. Image generations cost 10–40 credits depending on resolution, while video generations cost 20–30 credits per second depending on length and native audio.

What payment methods do you accept?

We accept all major credit and debit cards (Visa, Mastercard, American Express), Apple Pay, Google Pay, and localized bank transfers through our secure payment gateway.

Transparent Creative Pricing

Pick your next frame.

Choose the computing tier that fits your creative workflow. Scale GPU credits, resolution up to 4K Cinema, and concurrency as your channel grows.

7-Day 100% Unused Refund100% Auto-Refund on Failed Tasks90-Day Credit Rollover1-Click Cancel Anytime

Free

Try supported image creation with an active account.

$0/ month

30 credits upon signup
Up to 3 1K images per allowance
1K image generation only
1 concurrent generation slot
Private Cloud R2 storage & direct downloads

Starter

For exploring images and short-form video generation.

$10$5/ month

billed annually ($60/yr · Save 50%)

600 credits refreshed monthly
Up to 60 1K images per allowance
Images up to 4K & cinematic video
1 concurrent generation slot
Private Cloud R2 storage & direct downloads

Creator

For regular cinematic image and video workflows.

$20$10/ month

billed annually ($120/yr · Save 50%)

2,000 credits refreshed monthly
Up to 200 1K images per allowance
Images up to 4K & cinematic video
2 concurrent generation slots
Private Cloud R2 storage & direct downloads

Pro

For high-frequency generations and multiple parallel tasks.

$40$20/ month

billed annually ($240/yr · Save 50%)

6,000 credits refreshed monthly
Up to 600 1K images per allowance
Images up to 4K & cinematic video
4 concurrent generation slots
Private Cloud R2 storage & direct downloads

Studio Anchor · 8 GPUs

Studio

For production studios, agencies, and heavy automated pipelines.

$99$49/ month

billed annually ($588/yr · Save 50%)

18,000 credits refreshed monthly
Up to 1,800 1K images per allowance
Images up to 4K & cinematic video
8 concurrent generation slots
Dedicated VIP cluster & 24/7 priority support

Why Creators Switch

Guaranteed computing quotas, 100% fail-safe auto-refunds, and honest commitments to creator fairness

Guaranteed Rights

Guaranteed Quotas, No Fake "Unlimited"

Every plan has explicit concurrent slots, render speeds, and credit amounts. Your purchased entitlements are locked and never downgraded midway.

Advertising "unlimited" to trap users into annual subscriptions, then silently throttling speeds or switching to restrictive battery limits.

Zero Risk

7-Day Unused 100% Money-Back

If you have not used your credit allowance, claim a full 100% refund within 7 days. Accidental annual orders can switch to monthly on day 1 with no fees.

Refusing refunds even when requested on day 1 with 100% untouched credits.

Pay On Success

100% Auto-Refund on Failed Generations

Our engine operates on a "Success Only" guarantee. Any failed inference, timeout, or server error automatically restores 100% of credits to your balance.

Charging expensive credits for black-box errors, aborted jobs, and unusable broken frames.

Balance Preserved

Credits Roll Over & Never Expire

Paid credits roll over for 90 days. If you cancel or pause your plan, your remaining paid credits remain active until fully used up.

Forcing users to stay continuously subscribed or wiping all unused credits at month-end.

No Retention Traps

1-Click Instant Cancellation

Cancel anytime with a single click in Account Settings. It takes effect immediately with an instant confirmation receipt, plus renewal alerts 7 days in advance.

Hiding the cancel button behind multi-step questionnaires or silently re-billing after cancellation.

Live Telemetry

Real-Time Queue & Accurate ETA

Live generation progress shows your exact queue number and remaining seconds estimate. Priority lanes strictly honor your subscription tier.

Leaving creators stuck on "Processing" for hours without queue position or time estimate.

Real Engineers

Human Support with 48h SLA

Dedicated human technical support within 48 hours for all billing, entitlement, and rendering inquiries via support@higsfield.app.

94% automated canned bot responses asking users to "send an email" with zero follow-through.

Direct Pricing

Transparent Billing & Zero Surprise Add-ons

Default monthly options, itemized transaction receipts, and explicit confirmation before every single charge. No surprises.

Defaulting to yearly lock-ins and stacking upgrade charges without displaying the final net sum.

Compare Tier Capabilities

Features	Free	Starter	Creator	Pro	Studio
Credits per allowance	30	600	2,000	6,000	18,000
Credit refresh cycle	One-time	Monthly	Monthly	Monthly	Monthly
AI Video synthesis	—	Included	Included	Included	Included
Max output resolution	1K	4K / 720p	4K / 720p	4K / 720p	4K Cinema / 1080p
Concurrent task slots	1 task	1 task	2 tasks	4 tasks	8 tasks
Commercial usage rights	Personal only	Commercial	Commercial	Full Commercial	Full Studio SLA